Professional Services
Hands on configuration help when you need extra support beyond standard technical assistance
What Are Professional Services?
Professional Services provide done-for-you system setup and administrative assistance so your team can stay focused on operations instead of data entry.
We handle the setup
Clients, sites, checkpoints, post orders, users, reports and more. Our team performs the work directly inside your system.
Save time
Avoid hours of manual entry and configuration. Get your updates completed quickly and accurately.
Expert execution
Work is completed by specialists who know the platform best practices and ensure everything is configured correctly the first time.
Why It Is Valuable
Faster deployments
Launch new contracts and sites without delays.
Less internal workload
Your supervisors and admins stay focused on managing guards, not typing data.
Higher accuracy
Reduce mistakes that can impact reporting and operations.
Professional Services Rate
$125 per hour
Minimum 30 minutes per request. Bulk packages available.
Support vs Professional Services
| Standard Support | Professional Services |
|---|---|
| Help understanding the system | We perform the work for you |
| Troubleshooting and questions | Data entry and configuration |
| Training and guidance | Building reports and structures |
| Included with subscription | Hourly or packaged pricing |
Need help getting things set up?
Submit a Professional Services request and our team will take care of it.