Security Officer Management System Services
Get to know our Professional Guard Management Software & Apps Admin Services and Free Platform Set-up & Onboarding.
White Glove Onboarding
24/7 U.S.-Based Support
Professional Services
Administrative assistance for your Security Officer Management System is here, provided by the creators of the AccountAbility Guard Management System. Contact or call (800) 688-9633.
Evident in the website menu above, AccountAbility is a different kind of Security Officer Management System provider. While other companies talk about how they are your “partner”, or “here to serve”, or even “family”, we just DO the thing. Click on any of the links below and see!
Free inclusion in the “Best Local Guard Companies” Directory as long as you’re with us (which we market on our dime)
The Community Watch App available to your NON-security personnel and customers so they can alert your security team when they see a concern
Fast and accurate Bid Pricing Software for bidding on new security jobs and analyzing existing contracts
White Glove onboarding including custom platform set-up and training
Professional Services where the experts who built the system actually perform your system administration for you…
Our ongoing innovations have helped our customers succeed far more than any other security guard app supplier in the business does. Offering Security Workforce Management Software & App White Glove services is one more way we help you simplify operations, grow, and Become More Profitable.
Read more about our exceptional Security Guard Management System Services, Support, and Professional Services, or Contact a Security Guard App Admin Expert at (800) 688-9633.
Having worked for companies who gave their customers very little administrative control, and then took days (or weeks) to perform simple tasks for their customers, our developers have worked very hard to put the control in your hands. For example, instead of waiting on us to add or deactivate system users, or change passwords, or add or deactivate your clients, sites, or checkpoints, you can easily do it yourself in minutes; once you learn how. And your control doesn’t stop there. In another industry first, we give you the control to turn nearly 90% of your features on and off yourself!
First, we get you started with White Glove Onboarding: White Glove Onboarding is included free with all new accounts, and it means that we build your custom platform for you within 24 hours, based on the initial information you return to us. We quickly and effectively provide training out of the gate and our world class Support is standing by from there on out for any questions.
Our 24/7 U.S.-Based Support is always there to support your success, and it includes the AccountAbility team helping you understand how to efficiently manage your own system, as well as our team performing tasks that can only be done by our Tech, Development, and Support Teams. examples include:
- Answering the (800) number when you call, or calling you back within minutes or hours (not DAYS!)
- Directing you how to add, deactivate, and reactivate clients, sites, and checkpoints
- Showing you how to add, deactivate, and reactivate users
- Promptly troubleshooting any issue you bring to our attention
- Supplying you with the latest training videos, User Manuals, and branded marketing material
- Showing you how to add and move checkpoints
- Train you how to quickly generate your own QR Codes or “register” your checkpoints to NFC Tags
- Changing a Client and/or Site name and ensuring it updates everywhere in the system so you can ensure 100% report deliverability
If you need help and don’t have the time to run your system after our initial set-up, we proudly offer Professional Services by the hour, for a fraction of what you would pay to hire someone to manage the system for you. Professional Services simply means that our U.S.-based security officer management software experts do your administrative work FOR you. Examples include:
- Adding, deactivating , or reactivating users for you
- Adding, deactivating, or reactivating clients, sites, or checkpoints
- Producing Guard Site Metrics for you or your customer
- Running last month’s reports for you
- Setting-up customer facing “Reports Portals” (databases for your customers to access the security officer reports themselves)
- Adding or removing recipients from your scheduled Incident or DAR reports, real-time Incident Reports and Shift Reports, or Daily Activity Reports (DAR)
- Changing activity types for a specific customer
- So, all the stuff you have the ability to do, but don’t have the TIME to do.
As you will soon see, with all the control we give you, additional customization is not generally necessary. But, if you want or need our expert developers to build you additional Custom Reports, that is categorized under Professional Services, too.
All-in-all, these various AccountAbility Security Guard Management System services will save you time, money, are easy to use, and is just one more AWESOME ways that the AccountAbility guard management system experts work hard to make your security operations smoother. So, if you can use a Reliable, Easy, & affordable Guard Tour, Patrol, Tracking & Reporting System, with unique features and benefits to help you grow, see if this is the Best Guard Management Software for you!