Security Guard Software for Hotels | AccountAbility
Affordable, Reliable Hotel Security Management Made Easy
Hotels have unique security challenges. From guest safety and property protection to employee accountability, parking areas, entrances, corridors, pools, meeting facilities, and around-the-clock operations, hotel security requires constant work.
You need to know where your security officers are, whether Patrols Are Being Completed, what is happening throughout your property, and whether security incidents are being documented and reported properly.
AccountAbility provides powerful, affordable, and easy-to-use security guard software for hotels that combines security officer monitoring, Incident Reporting, management oversight, guard patrol tracking, and unparalleled community communication together in one dependable platform.
But AccountAbility offers something innovative, exclusive, and especially valuable that other hotel security software solutions don’t:
…The exceptionally beneficial and exclusive Hotel Community Watch App.
Take Control of Hotel Security with Smarter Security Guard Software. Call (800) 688-9633 or schedule a DEMO today.
Imagine being able to give ANY authorized hotel personnel a simple way to notify your security team about suspicious activity, security concerns, or other important observations, including photographs and additional information!
Now your security team has countless additional sets of eyes and ears throughout the property.
Whether you manage a boutique hotel, luxury resort, large hospitality property, hotel group, or contract security guard operation, AccountAbility’s Community Watch App/ Neighborhood Watch System takes the safety and security of your property and people to a new level.
Better Communication. Better Security.
Why Hotels Need Modern Security Guard Management Software
Hotel security is about much more than having someone standing at the front entrance or walking the property.
Security personnel may be responsible for:
- Monitoring entrances and exits.
- Performing scheduled interior and exterior perimeter checks.
- Monitoring parking garages, parking lots, and issuing parking violations.
- Identifying Suspicious Persons and Vehicles.
- Responding to guest and employee security concerns.
- Reporting disturbances, property damage, and other incidents.
- Tracking deliveries and visitors.
- Reporting safety hazards and maintenance concerns.
- Maintaining accurate Daily Activity Report (DARs) submissions.
- “Passing down” important information to the next shifts.
- Communicating with security managers and hotel managers.
When these responsibilities are managed using paper logs, spreadsheets, text messages, and outdated patrol apps, important information becomes difficult to locate and impossible to verify.
AccountAbility replaces that manual work with an integrated security workforce management system and mobile security guard app that Proves Security Service.
Instead of wondering whether patrols are completed or waiting until the end of a shift to learn about an Incident, authorized security and hotel management can access security activity and reports through their centralized Command Center.
Consider an excellent hotel guard tour and patrol system with an additional layer of security no one else can offer. Call (800) 688-9633 or request a DEMO to see.
The Community Watch App: A Powerful Extra Layer of Security for Hotels
Give Your Hotel More Eyes and Ears Without Hiring More Security Personnel
One of the most exciting advantages of using AccountAbility is its powerful and unique “Community Watch App” (hotel neighborhood watch system).
Other hotel guard management systems focus exclusively on the security officers and managers. AccountAbility takes the concept further by giving authorized clients, maintenance crews, cleaning staff, etc., another way to communicate security concerns directly to the security team!
Imagine authorized hotel employees, department managers, facility personnel, or even guests if you choose, being able to quickly notify your security department when they observe something concerning.
They can submit information and photographs through the Community Watch App, giving your security team another huge source of hotel-wide situational awareness.
Potential hotel Community Watch App uses:
- Reporting suspicious persons or unusual activity.
- Notifying security about unattended or suspicious items.
- Reporting safety hazards in common areas.
- Communicating concerns about parking facilities.
- Reporting property damage or unusual activity.
- Sharing observations about restricted-area access.
- Notifying security about incidents.
Rather than relying on making a phone call or finding a security officer, authorized users have a powerful reporting channel with the AccountAbility Community Watch App.
Why This Matters
Your security officers cannot be everywhere simultaneously.
The Community Watch App helps bridge that gap by making it easier for authorized people throughout your property to communicate concerning observations to security.
This isn’t simply another guard tour feature. It’s an additional security communication tool that can help distinguish your hotel’s security program from the competition.
A reliable hotel security guard management system with an extra app for non-security personnel. Everything you need to feel secure. DEMO or call (800) 688-9633 today.
Hotel Security Patrol Tracking and Hotel Guard Tour Management
Know That Your Security Patrols Are Actually Being Performed
A hotel security patrol system should make it easy to verify that security officers are visiting their assigned checkpoints and completing their guard tours.
AccountAbility provides several ways to Prove Security Presence.
Your hotel security officers can use:
- QR code checkpoints.
- NFC checkpoint tags.
- Virtual GPS-based checkpoints.
- GPS associated with officer activity submissions.
- Their mobile “Checkpoint Compliance” button to monitor their own progress.
As security officers perform their rounds, checkpoint submissions capture important data, including:
- Security officer identity.
- Date and time.
- GPS location.
- Checkpoint status.
- Notes and observations.
- Optional photographs.
Supervisors and security management users can review patrol activity and identify checkpoints that have been missed in real time. For hotel security managers, this provides a much clearer picture of what is happening throughout the property.
Whether security officers are patrolling guest floors, exterior walkways, parking areas, service entrances, or other designated locations, AccountAbility makes hotel security guard tracking simple.
Hotel Security Incident Reporting System
Document and Receive Important Events When They Happen
Accurate incident reporting is essential to hotel security operations.
An incomplete report or a delayed notification makes it difficult for management to understand what happened and determine how best to Manage the Incident.
AccountAbility gives security officers the ability to easily submit detailed incident reports directly from their mobile devices.
Incident Reports can include:
- Incident description.
- Date and time.
- Location and geolocation information.
- Photographs.
- Video attachments.
- Additional notes and details.
- Security manager defined Incident Types
- Other configured reporting fields.
Security officers can submit information live from the field rather than waiting until they return to a desktop computer to upload it.
Hotel-specific “Incident Report Types” can be fit to your needs and Security Guard Incident Metrics can be run to share trends with Hotel management.
For example, your hotel may want separate Incident Types for:
- Guest disturbances.
- Suspicious persons.
- Property damage.
- Parking incidents.
- Employee-related concern.
- Safety hazards.
- Visitor-related incident.
- Lost and found security concerns.
- Emergency Services Called.
- Etc.
Our objective is simple: make it easier for your hotel security officers to document what happened In Real Time to give management access to the information they need immediately in order to best handle the incident.
Modern security guard software for hotels that easily proves security officer service and allows real-time Incident Reporting from the field. Call (800) 688-9633 or DEMO.
Daily Activity Reports (DAR) and Hotel Security Reporting
A professional security department needs professional reports.
AccountAbility makes it easy to create and deliver Daily Activity Reports, incident reports, Shift reports, and many other security reports.
Reports can be configured for scheduled email delivery, real-time reporting, and/or access to the Client Reports Portal, depending on your operational preferences.
And hotel management can have access to relevant security information quickly and easily without having to ask security officers or supervisors to locate paperwork.
Professional hotel security reporting builds confidence in your security operation.
GPS Security Guard Tracking and Hotel Geofencing
Knowing where security officers are working is an important part of managing a hotel security team.
AccountAbility provides GPS and geolocation capabilities that allow management to monitor security officer activity and review location information associated with report submissions, clock-ins, and patrol submissions.
Geofencing provides additional location-based accountability.
Depending on your configuration, management can:
- Verify officer arrivals at designated locations.
- Automatically associate reports with the right property.
- Review patrol activity and historical location information.
- Monitor hotel security operations across multiple geofenced locations.
- Identify activity that may require supervisory attention.
These tools will be particularly valuable for hotels with extensive grounds, multiple buildings, parking facilities, and large exterior areas.
Reliable hotel security guard DAR reporting, Incident Reporting, and other reports assisted by geofencing. DEMO this hotel security guard app or call (800) 688-9633.
An Easy Hotel Security Guard App
Your Security Officers Should Be Protecting Your Hotel, Not Fighting with a Complicated Security Guard App
One of the most common problems with security management software is unnecessary complexity. Sometimes this is because it is the product of a software company with very little security experience. Other times it goes a step further and is the product of an overseas software company that knows nothing about American Security.
And if an application is difficult to understand, guards are less likely to use it, training becomes difficult, and management spends too much time dealing with software problems and security guard turnover.
AccountAbility was developed with simplicity as a core principle.
Security officers can use the mobile application to:
- Clock in and clock out.
- Access digital post orders and SOPs.
- Receive management messages.
- Perform patrol checkpoint scans.
- Monitor their own checkpoint patrol progress.
- Submit incident reports.
- Complete Daily Activity Reports.
- Integrate photos and videos.
- Complete other approved security forms.
- Access NFC & QR checkpoint-specific instructions.
The Security Officer App supports Apple iOS and Android devices, with a “WEB-app” version for other smart devices or desktop “mobile app” submission capabilities.
Managers also have additional mobile capabilities along with the full control access to the Command Center.
Easy for officers. Convenient for supervisors. Powerful for management.
Hotel Security Communication and Shift Management
Hotels operate around the clock, and communication between security shifts is essential.
AccountAbility provides in-app messaging that allows management and supervisors to communicate with individual officers or groups.
This can be useful for communicating:
- Important security updates.
- Changes to post orders.
- Special instructions for individuals or everyone.
- Suspicious person or vehicle information.
- Operational announcements.
- Information that officers need to know during their shifts.
- BOLO (Be on lookout), with a picture!
Digital Post Orders and standard operating procedures are made easily accessible through the mobile application, helping security officers access important instructions without relying on printed documents, searching through old messages, or calling their supervisors.
An easy hotel security officer management system for admin and a simple guard tour app for your mobile hotel security workforce. Schedule a DEMO or call (800) 688-9633.
Affordable Hotel Security Guard Software
Professional Security Management Shouldn’t Require an Enterprise-Sized Budget
Many security software solutions are expensive, complicated, and loaded with functions that many organizations never use.
AccountAbility takes a different approach.
The goal is to provide the capabilities your hotel security operation actually needs while keeping the system affordable, reliable, and easy to use.
Whether your hotel employs an in-house security team or works with an outside security guard provider, AccountAbility can be configured around your specific operational requirements, all contributing to a price discounted according to your needs.
Additional advantages include:
- NO setup fees.
- NO binding contracts.
- Customizable reporting and functionality.
- Affordable configuration of specialized forms and reports.
- Options to grow with your operation.
Get the hotel security management capabilities you need without paying for unnecessary complexity.
Reliable Security Guard Software with Outstanding 24/7 U.S.-Based Support
A Hotel Security Guard Software Company That Is There When You Need Us
Great security software is only part of the equation.
When your hotel security team depends on an app for reporting, patrol tracking, and daily security operations, reliability and customer support matter immensely.
AccountAbility has invested more than 100,000 hours in supporting and developing our security workforce management platform to have dependable reporting, be easy to use, and back it all with 24/7 U.S.-Based Expert Support.
Our commitment to customer support isn’t an afterthought. We understand that security operations don’t stop at 5 PM. They don’t stop on weekends, holidays, or in the middle of the night either.
When you need assistance, you deserve to speak with people who understand the security industry and the hotel security guard software you’re using.
We also provide user manuals, training videos, and assistance with configuring the system to your needs.
Affordable software is great. Affordable hotel security guard software backed by experts who actually answer the phone is even better.
This affordable security guard patrol and tracking software for your hotel is also extremely reliable. Request a DEMO of the guard system or call (800) 688-9633.
Hotel Security Officer Software for One Property or Multiple Locations
AccountAbility can support different types of hotel security operations, including:
- Boutique hotels.
- Luxury hotels.
- Resorts.
- Extended-stay hotels.
- Conference hotels.
- Hotels with extensive parking facilities.
- Multi-building hospitality properties.
- Hotel groups and multiple-property operations.
- Contract security companies serving hospitality clients.
The centralized Command Center management system allows managers to easily oversee security operations across their assigned locations.
Customizable Reports and site-specific settings make it possible to accommodate different operational requirements.
Whether you manage a single property or oversee security personnel across multiple locations, AccountAbility provides an easy and flexible guard management system to fit your needs.
Why Choose AccountAbility for YOUR Hotel Security Guard Management System?
When comparing hotel security management software, there is a lot to consider. How easily your security officers use it? How reliable is the security report delivery? Can management verify patrols in real time? Is the help when you need it?
And the list goes on…
With over 100,000 hours invested in this system by our core team, we have considered THOUSANDS of variables for you, and come up with solutions no one else can offer you:
- Community Watch App: An innovative way for authorized hotel personnel and other approved users to communicate security concerns directly to your security team.
Affordable Pricing: Professional security management capabilities priced according to your needs and usage.- Ease of Use: You will not find easier guard tour & patrol software and apps for your hotel.
- Reliable Reporting: 100% Successful Scheduled Report Delivery Since Inception.
- Patrol Accountability: QR, NFC, and GPS-based checkpoint options.
- GPS Tracking and Geofencing: More secure security officer accountability.
- 24/7 U.S.-Based Support: Support from the experts who BUILT the system.
- Customization: Reporting forms, workflows, and features that can be configured around your operation. And complete customization if needed.
- Client Reporting: Convenient access to approved reports through a customer-facing “Reports Portal” to easily pull their own reports.
- No Binding Contracts or Setup Fees: Unheard of in this business
- And Exclusive Growth Tools if You Are A Contracted Security Guard Company for Hotels.
We believe that security guard software should make your hotel security operations easier. So, we make it that way.
There simply is no better hotel security guard software and app than those available through AccountAbility. Call (800) 688-9633 or DEMO to see for yourself.
Frequently Asked Questions About Security Guard Software for Hotels
What is hotel security guard software?
Hotel security guard management software is a digital management system that allows hotels and their security providers easily manage security officers, monitor patrols, document incidents, track officer activity, and maintain easily accessible and searchable security records.
AccountAbility combines these capabilities through a centralized management platform called the COMMAND CENTER and mobile security apps.
What is the best security guard software for hotels?
The best hotel guard tour and patrol tracking solution depends on your hotel’s security requirements, budget, and operational structure.
AccountAbility is worth considering if you want an affordable, easy-to-use, and reliable security management system with patrol tracking, incident reporting, GPS capabilities, customizable reports, 24/7 U.S.-based support, and the unique Community Watch App. Arguably factors that would place a hotel guard management system among the best.
Can hotel security managers track security guards?
Yes. AccountAbility provides GPS and Geolocation Capabilities that allow management to review officer activity, patrol submissions, location information, and verify checkpoint submissions in real time.
Geofencing also helps associate officer activity with designated properties.
Can the software verify that hotel security patrols are in progress and then completed?
Yes. AccountAbility supports QR code scanning and NFC scanning, both of which feed into the “Checkpoint Compliance” function. Managers and the mobile security officers can then check on their progress throughout their patrol.
Checkpoint submissions record officer identity, date, time, location, optional pictures, and other relevant information.
Can hotel security guards submit incident reports from their phones?
Yes. Security officers can submit hotel incident reports through the mobile application, including descriptions, location information, photographs & video, and other supporting information depending on the report configuration.
What is the Community Watch App, and how can hotels use it?
The Community Watch App is an amazing feature that allows ANY non-security authorized users you choose to communicate security concerns to your security team.
For hotels, this additional layer of security provides an easy way for hundreds of additional sets of eyes to participate in keeping your people and property secure and safe.
Can the software generate Daily Activity Reports (DAR)?
Yes. AccountAbility supports scheduled Daily Activity Reports, real-time Shift reporting, incident reports, patrol reports, and many other security reports.
Reports are delivered to management and authorized customers according to your configuration.
Is AccountAbility suitable for Small Hotels?
Yes. AccountAbility is designed to accommodate security operations of all different sizes, from smaller hotels and security guard providers to operations managing thousands of customers and security personnel around the world.
Does AccountAbility support hotels with multiple properties?
Yes. The system supports multiple sites and locations, with management access and reporting capabilities configured according to user permissions.
Is AccountAbility affordable?
Absolutely. We do not believe the exists a more affordable hotel security guard management system. And we also require no setup fees and no binding contracts.
Is customer support available around the clock?
Yes. AccountAbility includes 24/7 U.S.-based expert support
Does AccountAbility require a long-term contract?
No. AccountAbility requires no binding contracts or setup fees.
Ready to consider a modern hotel security guard management solution? DEMO or Call (800) 688-9633.
Give Your Hotel the Best Security Guard Management System
Affordable. Easy to Use. Reliable. Supported by People Who Know & Care.
Your hotel deserves more than paper patrol logs, Outdated Patrol Apps, and incomplete security reports.
Your security officers deserve software that makes their jobs easier and your management team deserves accurate information and real-time visibility into security operations.
And your hotel deserves security guard management system reliability, affordability, ease-of-use, and support from the experts, so YOU don’t have to try to answer their questions.
AccountAbility delivers all of this, along with the awesome Community Watch App that extends security awareness and communication throughout your entire property.
Stop paying for complicated software that doesn’t fit your operation.
Discover how affordable, reliable, and easy hotel security guard software can improve the way your security team performs.