Security Operations Software for Guard Management
Run Your Entire Security Operation from One Modern & Reliable Platform
Security Guard Management Operations Software for security guard companies and in-house security team OPS Managers who need better control over security officers, patrols, tours, security incident management, DAR (Daily Activity Report) and other security reports, timekeeping, mobile workforce safety, communications, and day-to-day security operations.
AccountAbility brings your security workforce—supervisors, management team, sites, clients, tracking & monitoring, security reporting, and security operations metrics—together in one Super-Secure, Cloud-Based Security Management Platform and Mobile Security Guard Apps.
Instead of paper logs, spreadsheets, text messages, manual reporting, or expensive apps, you can manage security operations from one centralized system, the AccountAbility “COMMAND CENTER”.
Security Officer Operation Software that brings security operations together under a single, easy-to-use Command Center and Security Apps. Call (800) 688-9633 or DEMO.
Security Guard Operations Software Built for Modern Security Team Management
Security companies and in-house security operation managers need to know:
- Who is working right now?
- Where are security officers?
- Did a Guard Arrive on Time?
- Were required patrol checkpoints completed?
- What happened during the shift?
- Were incidents reported accurately?
- Are Daily Activity Reports submitted?
- Can managers and supervisors see what is happening across any sites over which they have a supervisory role?
- Can clients and/or company management easily access approved reports?
- Can mobile security officers easily access Post Orders/ SOP, and any In-app Messages or BOLOs?
- Can management quickly find historical activity and incident information?
AccountAbility Security Guard Management Operations Software brings security operational functions together in a simple centralized platform designed from decades of experience with the physical security industry.
From the mobile app to the management Command Center, your team has a connected view of daily security operations.
A Single, Dependable Security Operations Platform for Your Entire Security Operation
AccountAbility is designed to support Small Security Guard Companies providing security operations for a single customer, or larger agencies for thousands of customers worldwide. And it is also designed to provide security operations software and apps to businesses with in-house security departments who manage their own security officers and sites.
Easily Manage Security Operations, Reliably Track Patrols, and Affordably Document Incidents: Improve Accountability. DEMO or Call (800) 688-9633 today.
This guard management platform brings together:
Security Guard Management
Manage and monitor security officers, supervisors, sites, activity, various security reports, and operational data from you guard management operations system “Command Center”.
Security Officer Mobile App
Provide mobile security officers with access to the tools they need while working in the field, including report forms, post orders, checkpoint scanning, In-App Messaging, timekeeping, and many other highly configurable/ customizable functions.
Verify patrol activity including QR codes & NFC checkpoints scanned with “Checkpoint Compliance”, showing you and your mobile security workforce which checkpoints they’ve scanned so far, how many times, and which still need scanned.
GPS & Geolocation Tracking
Capture location information associated with officer activity, clock-ins, patrols, and reports. This data can be shared with your clients or only made available when requested.
Geofencing
Geofence security officers to confirm that they are on site when submitting reports.
Allow officers to document incidents from the field with detailed information and supporting photographs or video when needed.
Daily Activity Reports
Create and deliver polished and professional scheduled DARs and other operational reports to management and approved clients.
Timekeeping & Attendance
Monitor security officer clock-ins and clock-outs, including GPS-enabled options and geofencing, and receive alerts if a clock-in is missed.
The only function we don’t provide directly, award winning security officer scheduling is an available option through our partner, and then accessible my management and mobile security officers through their “AccountAbility Mobile” app, and with appropriate security clearance.
Digital Post Orders & SOPs
Easy mobile app access to site-specific post orders and sop, procedures, instructions, maps, video links, and whatever data is useful.
Management “Command Center”
Give level 1 and 2 managers and admin appropriate visibility and control of security operations, including officer activity, reports, locations, users, and other operational metrics.
Client Reporting
Provide clients with approved reports and operational information through scheduled reports, real-time reports, and a customer-facing Reports Portal.
The functions you need in your security operations management system delivered affordably and reliably. Call (800) 688-9633 now or request a DEMO.
Modern Security Guard Operations Software to Simplify Guard Management
Security Operations System for Security Guard Companies
If you run a contract security company, Your Security Workforce Software has to work for more than your guards.
It has to work for your supervisors, operations managers, administrators, customers, and your management team.
AccountAbility helps security companies manage operations across a single site or multiple sites, in part by providing real-time polished security reports and accountability information needed to demonstrate service to clients.
Use the Security Operations Platform for:
- Commercial security
- Mobile patrol
- Construction security
- Healthcare security operations
- Hospital security
- HOA and Community Security
- Retail security
- Event security operations
- Manufacturing security
- Corporate security
- Government security
- Educational security operations
- Apartment and residential security
- Any other contract security operations
Whether you manage a small security company or a large security workforce spanning the globe, your operational requirements can be managed through a this ultra secure and super-stable security management platform, from anywhere, and at any time: The AccountAbility Command Center.
Modern Security Operations Software built for any size security team. Request a DEMO or this affordable security operations system or call (800) 688-9633.
Security Operations Software for In-House Security Teams
Businesses with in-house security officers face many of the same operational challenges.
Security departments need to document patrols, manage officer activity, monitor incidents, maintain standard operating procedures (SOP), verify attendance, and provide management with reliable and real-time information about what is happening across their facilities.
AccountAbility’ powerful security operations software and apps can be used by security managers at:
- Corporate campuses
- Manufacturing facilities
- Healthcare facilities
- Hospitals
- Universities and colleges
- Schools
- Shopping centers
- Residential communities
- Construction sites
- Warehouses
- Industrial facilities
- Government facilities
- Any multi-site or single-site operations
A Mobile Security Guard App for Operations in the Field
Most of your security officers aren’t sitting at a desk all night.
They are Performing Patrol Rounds, checking buildings, responding to incidents, monitoring facilities, documenting activity, and communicating with supervisors and management when needed.
The AccountAbility security officer app facilitates your mobile security workforce with ALL of these abilities, and more.
Instead of relying on paper logs or expensive and complicated software, request a DEMO or call a security operations system expert at (800) 688-9633
Depending on the system functions that you wish to use—because this Security Operations Software and Apps comprise The Most Customizable Guard Management System we have encountered—mobile security officers can:
- Clock in and out
- Access post orders
- Scan QR checkpoints
Scan NFC checkpoints- Submit “Virtual” GPS checkpoints
- Document security incidents
- Attach photographs and video
- Complete Daily Activity Reports
- Receive and send in-app messages
- Submit customized reports
- Capture signatures
- Complete vehicle inspections
- Access checkpoint-specific instructions
- Include pictures and video where appropriate
- Submit Vehicle Inspection Reports
- Monitor and record Site Visitors,
- Search Suspicious Persons and Vehicles
- Perform other site-specific security tasks
Information synchronizes with the Command Center so supervisors and administrators have real-time security operational information.
Digital Guard Tours & Patrol Tracking
Paper patrol logs are unreliable in determining what actually happened during a shift.
A Digital Guard Tour System gives security operations managers a structured and dependable way to document patrol activity.
AccountAbility supports QR code, NFC, and virtual GPS checkpoints. These activity submissions can capture information such as:
- Security officer
- Date and time
- Geotag
- Client & site name
- Checkpoint name
- Notes
- Photographs
Managers and mobile supervisors can then use this data to review patrol activity, identify missed checkpoints, and investigate operational issues, creating a more reliable and polished report of security patrols than a handwritten patrol log.
A completely configurable Security Workforce Operations System. Schedule a DEMO or call (800) 688-9633 to see if this is the Best Security Operations Software for you.
Security Incident Reporting Software
When something serious happens, security operations management needs more than a text message saying, “There was an incident.”
They need a time-stamped, real-time, well-documented report with integrated pictures and video when helpful.
AccountAbility allows security officers to submit detailed incident reports from the field, helping your organization maintain a consistent operational record of:
- What happened
- Where it happened
- When it happened
- Which officer responded
- What actions were taken
- Supporting photographs
- Supporting Documentation
Managers can then access and approve incident reports through the Command Center and the Supervisor Menu of the mobile app before the scheduled and polished Incident Report goes to the customer.
Daily Activity Reports (DAR) & Shift Reporting
Daily Activity Reports are an important part of communicating the work performed by security personnel.
AccountAbility automates the collection, organization, and delivery of these professional DAR.
The difference between a DAR and a Shift Report is:
- A DAR includes the last 24 hours of all scans and activity submissions prior to the scheduled report going to whoever you want to receive it.
- A Shift Report begins when a security officer CLOCKS IN and goes to the listed recipients in real time when the security officer CLOCKS OUT.
Depending on the functions you choose to have within your system and apps, reports can include information about:
- Patrol activity
- Officer activity
- Use of force
- Maintenance
- Vehicle Inspections
- Incidents
- Visitors
- Suspicious persons or vehicles
- Site inspections
- Alarm responses
- And MUCH More…
Reports can be used internally by security management, or delivered to approved customers.
Professional and polished Security Reporting is deliverable in real time, on a schedule, and through a customer-facing Reports Portal. Call (800) 688-9633 or DEMO.
Security Guard Timekeeping / Clock-in and Clock-out
Accurate timekeeping matters to both contract security companies and in-house security departments.
AccountAbility provides GPS-based timekeeping options, geofencing, and scans to document security officer attendance.
For contract security companies, accurate timekeeping reports supports payroll and billing.
For in-house security departments, geofenced, digital clock-in and clock-outs help stay on top of whether the security officer has arrived on duty, particularly with the checkpoint alerts that can be set.
Security Management Command Center
Security operations managers need visibility without having to send supervisors to check on every security officer individually.
Through the user-friendly Command Center, managers and admin can monitor and configure information such as:
- Active officers
- Missed clock-ins
- Incident reports
- Incident metrics
- GPS locations
- Security Report Delivery
- Open dispatches
- Shift completion
- Site activity
- Checkpoint compliance
- Security officer metrics
- Guard Tour & Patrol progress and compliance
- Security officer messaging
- And much more…
Digital Post Orders & Security Operational Procedures
Every security site is different.
The SOP for a hospital will be completely different from the post orders for a construction site, corporate campus, HOA, etc.
AccountAbility allows mobile security officers with digital access to site-specific post orders and standard operating procedures.
Post orders can contain information such as:
- Written instructions
- Maps
- Site procedures
- Checkpoint instructions
- Video links
- Other operational resources
Officers can quickly and easily access the information they need right from their mobile devices while performing their duties, without having to call you for direction.
This Reliable Security Operations System allows for the simple addition of Post Orders/SOP and mobile access that is just as simple. DEMO or call (800) 688-9633 to see.
Customer Visibility into Security Operations
For contract security companies, demonstrating the work being performed is crucial in maintaining a strong customer relationship.
And in-house security management has board members and other non-security personnel who may want quick access to past reports as well.
AccountAbility provides a Customer-facing Reports Portal that allows authorized customers and personnel to access approved reports using simple filters, but with no ability to edit the data.
Scheduled reports can also be delivered to customers and in-house personnel automatically.
The combined result is a more transparent and accountable way to communicate the work your security team is performing.
Security Guard Operations Software That Adapts to Your Needs
Every security company has different customers and every security department has different procedures.
This is why a security operations platform needs to be configurable.
AccountAbility provides customizable report types and exceptionally configurable security workflows so organizations can shape the system around their operational requirements.
Need a specific report?
Need a particular incident type?
Need a customer-specific form?
Need a specialized workflow?
The AccountAbility team has worked with customers for many, many years on customization and configuration instead of expecting every security organization to operate exactly the same way.
The AccountAbility Team has the experience to deliver the Security Guard Management Operations System and Support you expect. DEMO or call (800) 688-9633 now.
Security Guard Management Operations Software Features
AccountAbility provides a massive range of security workforce and operations functions to choose from, including but not limited to:
- Security officer management
- Security guard mobile app for iOS and Android
- Guard tour management
- Guard patrol tracking
- GPS tracking
- Geofencing
- QR code checkpoint scanning
- NFC checkpoint scanning
- Virtual GPS checkpoints
- Security incident reporting
- Daily Activity Reports
- Security operations reporting
- Timekeeping
- Attendance tracking
- Security guard scheduling options
- Digital post orders and SOP access
- In-app messaging
- Manager and Supervisory mobile tools
- Customer Reports Portal
- Security Officer Metrics
- Visitor management options
- Suspicious person and vehicle reporting
- Company patrol vehicle reporting
- Site inspections
- Custom reports
- Custom forms
- Operational Management dashboards
Whether your security team would be served with three (3) Security Guard App functions or THIRTY (30), we will configure it to YOUR needs. (800) 688-9633 or DEMO.
Why Security Operations Managers Choose AccountAbility
Security management software should make security operations simple.
AccountAbility was built around the idea that security workforce software should be simple to use, reliable, affordable, and practical for real security operations.
AccountAbility’s Core Team Has Invested More Than 100,000 Hours supporting and developing this security officer operations system, based on experience and feedback from the physical security industry.
We also provide 24/7 U.S.-based Expert Support and include administrative and onboarding assistance for customers.
Manage Security Operations with Modern Tools
If your security operation still relies on:
- Paper patrol logs
- Spreadsheet-based tracking
- Manual Daily Activity Reports
- Text messages
- Separate GPS tracking systems
- Disconnected incident reporting tools
- Manually assembled customer reports
- Expensive Security Guard Management Systems
- Paper post orders
- Multiple mobile apps
…it’s time to consider reliable, easy, and affordable security guard operations software.
See the AccountAbility Security Guard Management Operations Software In Action. Call (800) 688-9633 or request a DEMO.
Whether you’re a security guard company, a private security firm, or a business with an in-house security department, AccountAbility provides the tools you need to efficiently and easily manage security operations.
Frequently Asked Questions About Security Operations Management Software
What is Security Guard Management Operations Software?
Security Guard Management Operations Software is a digital system used to manage the operational activities of security guards and security departments. It includes functions such as guard management, patrol and guard tour tracking, GPS verification, incident reporting, timekeeping, Daily Activity Reports, communications, post orders, and security reporting.
Who uses security operations software?
Security operations software is used by security guard companies or businesses that operate in-house security departments.
Is security management software useful for an in-house security department?
Yes. In-house security teams can use security operations software to manage officer activity, patrols, incidents, attendance, post orders, reports, and operational information across one or multiple facilities.
Does AccountAbility have a security guard mobile app?
Yes. AccountAbility provides a modern mobile security officer app for smart devices that which provides functions such as clocking in and out, post-order access, checkpoint scanning, incident reporting, messaging, and customizable security operations functions.
Can security guards complete incident reports from their phones?
Yes. Security officers can submit incident reports through the mobile app and can attach photographs and other supporting information.
Can the software track security guard patrols?
Yes. AccountAbility supports guard tours using QR codes, NFC checkpoints, and virtual GPS checkpoints, providing security management with real-time data about patrol activity.
Does the software support GPS tracking?
Yes. The platform includes GPS and geolocation functionality associated with security officer activity, including GPS-based timekeeping and checkpoint verification.
Can security companies provide reports to their customers?
Yes. AccountAbility provides scheduled reporting as well as a customer-facing “Reports Portal” through which authorized customers can access approved security reports.
Can security operations software support multiple security sites?
Yes. AccountAbility is designed to manage security officers and operations across multiple sites as well as individual locations.
Can security operations management software be customized?
AccountAbility supports customizable report types and forms, including customer-specific operational requirements.
Security Guard Management Operations Software by AccountAbility
One platform for managing the people, patrols, incidents, reports, and operational information that keep your security operation moving.