Security Incident Management Software
Security Business Incident Management Software that is Reliable, Easy, & Cost-effective. Call (800) 688-9633 or DEMO this Security Guard Incident Management Software.
Security Guard Incident Management Software is used by security officer firms as well as small businesses, fortune 500 Companies, universities, government agencies, medical facilities, factories and industrial plants, HOAs, malls, etc., with their own in-house security teams. The purpose of security incident management software is to manage various aspects of Security Incidents which, regarding the AccountAbility security guard business incident management system, includes:
Incident Report Management is open to management to view and clean-up incident reports submitted from the field by the mobile security workforce. Photos can also be added after the fact, if the field officer forgot to attach them. This mobile Security Incident App also allows the user to edit their own reports during their shift. After that, it is with Management. You can also set to only deliver reports only upon approval, or without requiring approval (default).
The link above will go into greater detail, as well as showing examples, but the long-and-short is that you can offer any or all of the following:
- Schedule daily incident reports to go to your customer any hour of the day you/they wish
- A customer-facing “Reports Portal” which is your customers own database of reports. Here they can easily pull a specific incident report from last year without calling you.
- Real-time Incident Alerts are easily set to go to whoever you wish internally, and to whichever customers you wish to extend the real-time incident reports to.
Security Incident Reports include, but are not limited to:
- Branded Incident Reports for your Customers
- Photos
- GPS location
- Timestamps
- Additional Time recorded based on the actual time of the incident
- Voice-to-text with spell check and grammar correct
- Witnesses, victims, and suspect details
- Suspicious Persons/ Vehicles attachments capture great detail, allow four additional pictures per attached report, and are stored in a police-type database which allows mobile officers to pull up past reports based on name, license plate, description, and other simple filters.
Security Incident Management including multiple Incident Reporting Options and Real-time Incident Alerts. DEMO this Security Guard Incident Management Software or call (800) 688-9633 today.
This is an EXCELLENT Incident Reporting tool that allows you to quickly map where various incident types (vandalism, theft, assault, parking violations, trespassing, etc.) are occurring at a customer site, within a timeframe that you define. These Incident Mapping Reports can also be shared with your customers to possibly show where and when they might best be served with additional security.
Security Officer Incident Metrics, or “Site Metrics”, is another awesome security incident report that you can run through your “Command Center” (from where you manage all incidents, along with the Security Workforce Management System in general). This is similar to the security Incident Heatmapping report because you get a quick visual, but this report does it with easy-to-understand charts and graphs. Security officer metrics can also be shared with your customers to show movement and/or where additional security is recommended.
A Basic Incident Management Workflow Example:
- Guard detects suspicious person or vehicle
- Opens mobile app
- Creates incident report with photos
- Dispatcher receives alert instantly
- Supervisor reviews and escalates
- Client automatically receives summary
- Incident stored for compliance
Security Incident Management is too crucial to trust to average Security Incident Management Software & Apps. DEMO this exceptional Incident Tracking System or call (800) 688-9633.
Security Incident audit trails help protect your business:
- So we provide Five (5) years of Ultra-secure Incident Report Storage, exportable by you at any time
- The Reliable Incident Management protects you from Liability
- The Incident data is there for Insurance claims
- The stored Incident Reports keep you in compliance
- Easy Incident Security Management key word searches allow you to quickly access the exact Incident Report you need for legal evidence.
But Security Incident Management Software is just one excellent facet of the entire AccountAbility Security Officer Management System, which also includes:
Guard tour / patrol tracking, accomplished by scanning QR Codes, NFC Tags, choosing Virtual GPS Checkpoints, and Geofencing
Management and Supervisory Real-time guard tracking and monitoring through both the Command Center & the mobile security officer app, including Active Incidents, Officer status, Missed checkpoints, Panic alerts, Missed Clock-in Alerts…
- As well as Security Guard Apps downloadable to Android, iPhone, or desktop, In-app Messaging, Scheduled DAR (Daily Activity Reporting), Visitor management, Timekeeping, Lone Worker Protection Alerts, Voice-to-text Reporting with spell and grammar check, Post Orders access, award winning Scheduling options, Company Patrol Vehicle Reporting, Custom Reports, Predictive Analytics, and MUCH MORE…
Bottom line, if you are looking for excellent Security Incident Management Software that is dependable, simple to use, affordable, Supported 24/ from the U.S., and all part of an awesome security guard management system, you are in the right place.