“White Glove” Administrative Services

(Security Officer Management System Administration)

Administrative assistance for your Security Guard Management System is here, provided by the creators/ administrators of the AccountAbility Guard Management System. Call (800) 688-9633.

Evident in the website menu above, AccountAbility is a different kind of Security Officer Management System provider. While other companies talk about how they are your “partner”, or “here to serve”, or even “family”,  we just DO the thing. From inclusion in the “Best Local Guard Companies” Directory (which we market on our dime), to the Community Watch App, to exclusive, fast and accurate Bid Pricing Software, to this AccountAbility “White Glove Administration Service”; our innovations help our customers thrive far more than any other security guard app supplier in the business. Offering Security Workforce Management System & App White Glove Administrative assistance is one more way we help you grow and Become More Profitable.

 So, what exactly is, “Security Officer Management System White Glove Administration?” (we probably ought to define it, since we invented it)

Anyone who is already with AccountAbility knows that we provide 24/ 7/ 365 U.S-based Expert SUPPORT for this system, so White Glove guard management system admin services is NOT that. We will continue to provide unparalleled guard management software and app(s) Customer Care, from the U.S.-based experts who have been designing, building, and supporting this system 24/ 7, for YEARS.

Read more about Security Guard Management System White Glove Administration Services, Contact Us, or call a Security Guard App Admin Expert at (800) 688-9633.

Simply, Security Guard Management System SUPPORT includes anything involving system and app functionality.

Examples:

• • • • Answering the phone when you call or calling back within minutes or hours (not DAYS)
      • Directing you how to add clients, sites, and checkpoints
      • Answering questions about how you can deactivate users
      • Notifying us of a possible issue to get it promptly handled
      • Supplying you with the latest training videos, User Manuals, and branded marketing material
      • Showing you how to move checkpoints
      • So, any confusion or concern with the workings of your guard management system.

 

Assistance with ADMINISTRATION of your Security Officer Management System and apps is having AccountAbility do the duties that a system admin person in your hire would do.

Examples:

• • • • Add users
      • Add clients, sites, or checkpoints
      • Run last month’s reports for you
      • Set-up customer facing “Reports Portals” (databases for your customers to access the security officer reports themselves)
      • Adding emails to real-time Incident Reports
      • Changing activity types for a specific customer
      • So, all the stuff YOU have the ability to do, but don’t have the TIME.

 

To be clear, if you are on the road and you just got a call from a customer that needs a couple of people added to a reports email-string. NO PROB! Two or three of those types of calls a month are totally cool. What we are referring to is semi-weekly or daily requests to do things that you can do (or that your Guard Management System ADMIN person can do).

We understand that time is money. Cost-effective help with the daily administration/ operations of your security officer management system is here. Call (800) 688-9633.  

As anyone presently using the system knows, this security workforce management system is extremely user-friendly and intuitive. We not only include the brief-but-thorough training videos (less than an hour-and-a-half between them) and highly illustrated User Manuals in the initial DEPLOYMENT email, but we also place the latest versions at your fingertips in the Command Center and mobile app download!

Still…time is money. We understand that you are busy running a business yourself. So, knowing how to do it does not mean you always have the time to do it.

AccountAbility’s Security Officer Management System Administration “White Glove Services” to the rescue! It’s simple for you and, since we built the system, we can perform tasks quickly and efficiently.

How Security Workforce Management System White Glove Administration works:

1. 1. 1. 1. Be a customer of the reliable, user-friendly, and affordable AccountAbility Security Workforce Management System.
         2. When you need an Admin task completed, Call (800) 688-9633 x 101, or email Support. The email option creates a ticket for all of Support, Tech, and Development, so we can make sure the right person is on it. The email/ticket is also good for complete accuracy. For example, phone reception can muddle a new site address or name, and, if the address is not correct, a geofenced security officer will not be able to perform their tours or patrols.
         3. The Support person taking the call then makes note of every administration service requested, tells you the menial fee (or, if you have a discounted package for 30 admin tasks a month, tells you how many you have used this month).
         4. Our Accounting department will adjust your bill for the following month. Again, unless you have a flat-fee package.

 

Simple.

This is security officer management system administration assistance, so we’re not talking about a call every HOUR. But even a couple calls per DAY would only cost you a few hundred dollars per MONTH, as opposed to paying for additional internal staff, or trying to juggle yourself.

All-in-all, AccountAbility Security Guard Management System “White Glove” Administration services will save you time, money, is easy to use, and is just one more AWESOME way that the AccountAbility guard management system experts are working hard to make your life easier, save and make you money, and make security operations smoother.

If you can use a Reliable, Easy, & affordable Guard Tour, Patrol, Tracking & Reporting System, with unique features and benefits to help you grow, call (800) 688-9633, or Contact Us to decide if this is the Best Guard Management Software for you!